Tuesday, July 8, 2014

Modernisation of Post Offices : Lok Sabha Q&A



GOVERNMENT OF INDIA
MINISTRY OF  COMMUNICATIONS AND INFORMATION TECHNOLOGY
LOK SABHA

STARRED  QUESTION NO 17
ANSWERED ON   07.07.2014
MODERNISATION OF POST OFFICES
17 . Shri PRATHAP SIMHA

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:-

(a) whether the Government has modernised, computerised and upgraded a number of post offices in the country and if so, the details of the 
post offices modernised/upgraded during the last three years and the current year, State/ UT-wise;

(b) whether the Government has achieved the targets fixed for modernisation/upgradation of the 
post offices in the country and if so, the details thereof and if not, the reasons therefor;

(c) the time by which the remaining 
post offices are likely to be modernised/upgraded/ computerised; and

(d) the steps taken by the Government to expedite the modernisation process of all the 
post offices in the country?

ANSWER

THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY & LAW AND JUSTICE (SHRI RAVI SHANKAR PRASAD)

(a) to (d) A Statement is laid on the Table of the House.

STATEMENT TO BE LAID ON THE TABLE OF THE LOK SABHA IN RESPECT OF PARTS (a) TO (d) OF LOK SABHA STARRED QUESTION NO. 17 FOR 7TH JULY, 2014 REGARDING “MODERNISATION OF POST OFFICES”

(a) Yes, Madam. Government is upgrading the post offices by modernising and computersing the departmental post offices in a phased manner. The Department has conceived ‘Project Arrow’ in April 2008 for improving ‘Look and Feel’ of the post offices with a focus on infrastructure, branding, IT and human resource and also set-right the core areas under ‘Core Operations’ by improving the quality of service relating to mail delivery, remittances, Savings Bank and office service levels.
All the departmental post offices have also been computerised.

I. Circle-wise details of post offices modernised under ‘Look & Feel’ activities of Project Arrow in the last three years are given below:

Sl. No.
Name of the Circle
2011-12
2012-13
2013-14
1.
ANDHRA PRADESH
15
48
8
2.
ASSAM
05
18
2
3.
BIHAR
15
48
2
4.
CHHATTISGARH
00
15
2
5.
DELHI
05
25
5
6.
GUJARAT
15
48
3
7.
HARYANA
05
22
2
8.
HIMACHAL PRADESH
03
15
2
9.
JAMMU& KASHMIR
02
20
5
10.
JHARKHAND
02
10
4
11.
KARNATAKA
11
49
3
12
KERALA
10
35
2
13.
MADHYA PRADESH
07
48
3
14.
MAHARASHTRA
20
49
3
15.
NORTH EAST
03
64
24
16.
ODISHA
08
20
2
17.
PUNJAB
00
35
2
18.
RAJASTHAN
25
50
3
19.
TAMIL NADU
10
49
3
20.
UTTAR PRADESH
25
49
3
21.
UTTARAKHAND
05
14
5
22.
WEST BENGAL
16
49
12

Total
207
780
100

II. The Circle-wise details of computerised post offices during the last three years are as under:


Sl. No.
Name of Circle
2011-12
2012-13
2013-14
1.
ANDHRA PRADESH
60
0

2.
ASSAM
0
0

3.
BIHAR
88
46

4.
CHHATTISGARH
9
3

5.
DELHI
33
3

6.
GUJARAT
67
2
Nil#
7.
HARYANA
35
1

8.
HIMACHAL PRADESH
0
0

9.
JAMMU& KASHMIR
34
0

10.
JHARKHAND
24
12

11.
KARNATAKA
4
0

12
KERALA
70
0

13.
MADHYA PRADESH
16
6

14.
MAHARASHTRA
138
5

15.
NORTH EAST
13
0

16.
ODISHA
7
0

17.
PUNJAB
3
1

18.
RAJASTHAN
47
14

19.
TAMIL NADU
63
30

20.
UTTAR PRADESH
175
27

21.
UTTARAKHAND
9
0

22.
WEST BENGAL
59
26


Total
954
176


# All the departmental 
post offices have been computerized.


(b) The targets under modernisation have been achieved to the extent of availability of Plan funds.


During 11th Plan, 1735 post offices were modernised under Project Arrow against the target of 1759 post offices. The minor shortfall was due to curtailment of Plan funds.


During the 12th Plan, 2,500 post offices are proposed to be modernised under Project Arrow with an outlay of 284.00 crores. During the first two years of the 12th Plan, 880 post offices have been modernised under Project Arrow. Thus, so far, 2615 post offices have been modernised under the 11th and 12th Plan.


(c) & (d) All departmental post offices have been computerized. Modernisation by way of improvement of post office infrastructure and ‘Look & Feel’ is a continuous process dependent on availability of funds.

Source: Lok Sabha Q&A

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